The Kenseal marketing department received a request via the website from an overseas contractor interested in partnering on a new project. The lead was passed to the Kenseal Baltimore team who hit the ground running.
The U.S. government-owned Shouson Hills Residential Compound in Hong Kong consists of 24 units in six towers. The buildings underwent a major renovation in 2010, but exhibited water leaks in the roofs and around the windows in the years following the rehabilitation creating safety concerns for the occupants. Earlier this year, a construction company based in Turkey, took on a project to repair these buildings.
A potential customer submitted a request to partner with Kenseal on this unique project via the Kenseal website. Vernon Bell, a member of the Baltimore inside sales team, followed up with our valued customer to learn more about his needs and offer additional information on Kenseal’s specialties and the diversity of our products. The conversation led to the uncovering of many opportunities and the beginning of a great partnership. For the Shouson Hills buildings, the Kenseal team supplied our valued customer with:
- Tremco Spectrem® 1
- Tremco Proglaze ETA 4”
- Tremco Proglaze ETA 3-D
- ROXUL CAVITYROCK®
- Watson Bowman Acme Expansion Joints
Our customer was very pleased with our combined team’s exceptional service stating, “We appreciated your work and were happy to work with you. We completed our procurements for the Hong Kong project. However, we are bidding new projects for the US Government… Whenever we are awarded, you would be our solution partner as you were in our Hong Kong project.”
Kenseal prides itself on putting our customers needs first. We have built trusted relationships with the industry’s top manufacturers allowing us access to the best brands in the industry. Our recent partnership with AH Harris has further increased the depth of our product portfolio enabling our combined team to even better service our customers. We may be east coast based, however, we have the means and products to support construction projects across the globe. #ExperienceTheDifference
Kenseal Construction Products distributes quality innovative product lines to the waterproofing, sealant, glazing and concrete/masonry restoration markets. Founded in 1977, Kenseal has become one of the largest specialty construction product distributors in the country. Kenseal has 13 stocking locations located along the East Coast to ensure rapid order fulfillment. Our sales team is thoroughly trained to find solutions to the most challenging construction projects.